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Was this really the UK’s first Digital Election? That was the question we wanted to try to answer, at least in part, when Diffusion commissioned YouGov to examine the impact that online campaiging played as we headed to the polling stations on May 6th. You may have seen the results of our Digital Election Report covered exclusively by the Financial Times last month, but I wanted to share some of the data in a bit more detail with you below.
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One of the key research findings was that over half (56 per cent) of the voting age population consumed political information via digital channels during the General Election campaign. However, despite the hype surrounding some social media channels, one of the most popular sources for political information online were the websites for candidates and political parties, with 19 per cent of the public as a whole and a third of voters aged 18-24, visiting these sites over the course of the campaign.
Twitter was arguably the most hyped platform in the run up to and during the election itself, but our research shows that only 5 per cent of UK voters read any political content via the site, rising to only 13 per cent for those aged 18-24. This contrasts with Facebook, which was one of the big winners of the Digital Election with over a third (36 per cent) of those aged 18-24 reading political information on the platform. Of the sites we surveyed, Facebook was the most popular single online source of election information for young voters. The social network also remained influential with those aged 25-34 with almost a quarter of this group (24 per cent) consuming political information on the site.
Online video content was a focus for all the main political parties, however only 8 per cent of the public watched political videos on sites such YouTube during the General Election campaign, but this figure is significantly higher at 25 per cent for 18-24 year olds. Online advertising was also a prominent part of the online election campaign, with both the Labour Party and the Conservatives investing in Google AdWords and other online advertising campaigns on key sites. According to our research 12 per cent of adults, rising to a quarter of 18-24 year olds, recall seeing online political advertising during the election campaign.
Interestingly, email, one of the oldest and potentially most effective digital channels and one which was a cornerstone of Barack Obama’s campaign, seems to have made minimal impact in this General Election. Only 13 per cent of those surveyed can recall receiving any emails from political parties and organisations in the run up to May 6th.
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This was also not the ‘Mumsnet Election’. It appears that blogs and forums played a much more limited role as a source of political information for the general public, with only 11 per cent recalling reading political information on such sites. While ‘online mums’ were courted by Cameron, Clegg and Brown, blogs and forums were actually twice as popular among men (15 per cent) compared to women (just 7 per cent) as sources of political news and commentary.
Finally, we also wanted to gauge the impact of digital campaigning on the voting intentions of the public. Did voters feel that the information they read and shared online actually made any difference? Now, asking voters to separate out the impact of different channels on a decision as complex as voting is a difficult task, but the research revealed some important results.
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Of those that consumed political information online during the election, only 19 per cent claimed it made no impact on how they voted. Significantly, 15 per cent of voters stated that the political content they consumed online had either a ‘fair amount or great deal’ of influence on who they decided to vote for on 6th May. This may seem like a small amount, but a couple of percentage points can be more than enough to sway an election outcome.
As shown throughout the research, younger voters were most likely to have engaged with the General Election online and also most likely to be influenced by online campaigning. YouGov found that almost a third (30 per cent) of 18 – 24 year olds stated that their decision on how to vote was effected to a fair or great degree.
While the 2010 election campaign was dominated by the novelty of the TV debates, it is clear that digital channels, many also used for the first time in a General Election, influenced the electoral choices of British voters to varying degrees. This was not the Digital Election some had predicted, but it certainly was a Digital Election, with online campaigning making an impact with large sections of the British electorate.
In the weeks ahead all political parties will no doubt be receiving the results of even more in-depth studies into the effectiveness of their online campaigns. If their results mirror ours, there will be some important lessons that will need to be learned ahead of the next General Election, whether it takes place in five months or in five years.
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